Duration : 4 Days
ASQ: The Global Voice of Quality. ASQ understanding is a step to focus and optimize comprehensive resources. It will help in enhancing the knowledge of Airport Service Quality program (ASQ), benchmarking techniques and survey methodology. It strengthens the process of developing reference manuals, provides a detailed standard and determines if airport owners, operators and/or third-party service providers are being met. ASQ is an International Airport Review and conveys various strategies in improving and optimizing available resources.
After completion of this programme, the participant will be able to:
To have an understanding of Airport Operations and the procedures
A minimum written test score of 80%.
A certificate is awarded upon successful completion of the course and passing the final examination