Foundation in Travel and Tourism with Sabre Diploma

Duration : 200-hour partner-taught or self-study course

Foundation in Travel and Tourism with Sabre Diploma

Target Group

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.

Course Content

Upon completing this course, participants will be able to:

  • The travel and tourism industry and the working environment for travel professionals
  • Geography and industry codes
  • Air transport products and services
  • Rail, hotel, car rental, cruise and tour products
  • Customer service principles
  • Airfares and ticketing
  • The Sabre system functionality
  • Advise customers on passport and visa requirements, as well as on travel insurance options
  • Promote services and facilities available to airline passengers during their travel
  • Interpret standard industry codes to plan and reserve travel itineraries
  • Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
  • Provide good customer service and retain customer loyalty
  • Use the Global Distribution System to make and maintain reservations and issue travel documents

Course Objectives

    After completion of this program, the participant will:

  • Advise customers on passport and visa requirements, as well as on travel insurance options
  • Promote services and facilities available to airline passengers during their travel
  • Interpret standard industry codes to plan and reserve travel itineraries
  • Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
  • Provide good customer service and retain customer loyalty
  • Use the Global Distribution System to make and maintain reservations and issue travel documents

For more info or to register:

  • Email us on info@gaa.aero
  • Contact us on +973 17357777

Eligibility Criteria

This course is recommended for:

  • Cargo agents
  • Freight forwarders
  • Airlines and cargo training specialists
  • Cargo operations managers and frontline supervisors

Delivery Method

  • This is a partner-taught or self-study course, which will take you approximately 45 hours to complete, depending on your previous knowledge and experience.
  • The course materials are provided in e-book or printed format. Please choose the format when you register.
  • You will have 12 months to complete the course and exam (enrollment validity), which starts from the date you purchase the course.
  • The recommended level for this course is Entry-level.
  • Performance will be based on an examination. Please refer to the Exam Information below for more details

Examination

  • Method: Online exam with remote supervision (OERS)
  • Format: 100 multiple-choice questions. Closed course book exam.
  • Time Allowance: 3 hours
  • Passing Grade: 60% correct answers
  • Distinction Grade: 90% correct answers
  • Number of exam attempts: 2

Certificate Awarded

By successfully completing the examination you will receive the Foundation in Travel and Tourism Diploma.

Upcoming Schedule

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